User Guide
Learn to use the platform
Contacts
Create and Save Individual Contacts
Importing Contacts using .csv or .xlsx Files
Creating and Managing Contact Groups
Contact Settings
Integrations
Microsoft Teams
Microsoft Outlook
Microsoft Excel
Microsoft Power Automate
Slack
Web Chat
Inbound SMS
Receive Replies and Inbound SMS
SMS Chat
Filter to view Inbound SMS to your Virtual Number in SMS Chat
Opt Outs
Allow Recipients to Reply to Opt Out
Opt-Outs
Opt-Out Link
Managing Opt-Outs
Importing Opt-Out Numbers
Sending SMS
Understanding Sender IDs
Unicode
Templates
SMS Length and Message Parts
Sender ID Options by Country
Send SMS to a Mobile Number
Send SMS to a Group
Send SMS to a Contact
Campaign Delivery Tools - Schedule & Stagger Campaign
Send SMS by Importing a file with Recipients
Default Sending Country
Short URLs
Sending MMS
Setting Your Opt Out Preference
Short URLs
Reporting
Understanding the Delivery Status of an SMS
Reports – Detailed View
Reports – Campaign View
Reports – Overview
Reports – Web Inbox
Reports - Short Links
Settings
Profile & Settings - Account Details
Profile & Settings - Two Factor
Profile & Settings - SMS Settings
Profile & Settings - Contact & Campaign Settings
Profile & Settings - Notifications
Sender IDs
Email to SMS
Default Sending Country
API Settings
Webhooks Settings
Inbound SMS Notifications – Browser Notifications (Chrome)